How to Reset the Password

Option one – Employee may reset it him/herself

Step 1. On the login page, click “Reset password” button

Step 2: Enter your email address to receive the
password reset link


Step3. Check your email address for a reset password
email and follow the instructions. 


Option 2 – Admin to reset employee’s password

For employees that don’t have email addresses the manager can help the employee to reset the password:

Step 1. From the dashboard, click “Users”

Step2. Select the user from the new window, and scroll to
“users Key”. The manager may choose to auto generate the password or enter a
password of choice.


Step 3. Click “Generate new password” or enter your own choice of password:

Check “Send password by email” and save to complete the action. The system will email the new password to the user, and includes the details of how to download the
application and log in.