How to Reset Password

Employees may forget their login password. In such a case, the employee cannot login into the system. Therefore, he needs to reset the password.

Follow the steps below to reset the password.

Step1. Click on the “reset password” option


Step2: Enter your email address to receive the
password reset link


Step3. Check your email address for a reset password
email and follow the instructions. 


If employee does not have an email assigned to Timeclock 365

Under some circumstances, the new employee may not have an
email address assigned to the program. The manager can help the employee to
rest the password by following these steps:


Step1. From the dashboard, click on “Users”


Step2. Select the user from the new window, and scroll to
“users Key”. The manager may choose to auto generate the password or enter a
password of choice.


Step3.

Option1 Click
“generate new password”


Step3. The system auto generates a new password. Tick
“send password by email” and save to complete the action. The system will email
the new password to the user, and includes the details of how to download the
application and log in. 


Option2: Enter Password manually

To type a password of choice, click on the field and enter
the password. Note that the password must contain 8 characters, at least one
number, at least 1 capital letter, for example NaDa2021and Click Save to
capture the new password.