If You Are a Registered User
Please contact us through the Support system by opening a new ticket. Typically we answer within 12 hours on our working days.

If ros any reason, you cannot log in to the portal and need help, please click here: Create support ticket

If You Are not a TimeClock 365 User Yet
Please contact us: support@timeclock365.com

How to Ask a Question
We’re here to assist you. To help us resolve your concerns quickly, we kindly ask you to provide specific details when reporting an issue or asking a question.

Instead of: “I can’t punch in”

Please provide: “When using the app on my iOS device, I receive the error message ‘Please select location type’ when trying to punch in. Could you please guide me on how to proceed?”

Instead of: “I can’t log absence”

Please provide: “I’m trying to mark February 6, 2023, as a sick leave day, but the report is already approved. Is there a way to modify it?”

Remember, the more precise and detailed your description, the faster we can assist you. Thank you for helping us help you!