How can we help?
Guides, FAQ, tutorials and direct support for TimeClock 365 — attendance, access control, and task management.
📋 Attendance & Reports
- Exporting reports to payroll software
- Approving employee attendance reports
- Monthly summary reports
- Detailed attendance report settings
👤 Users & Licenses
- Adding and deactivating employees
- Group manager permissions
- Timezone settings
- Uploading users from Excel
🔐 Biometric Devices
- New device setup guide
- Fingerprint & card assignment
- Device sync troubleshooting
- Locking the biometric clock
🏛️ Innovation Authority
- Task reporting for projects
- Monthly report approval
- Smart wizard for report closure
- R&D project hour allocation
🔔 Alerts & Notifications
- Weekly attendance summary for managers
- Overtime alerts
- Leave request notifications
- Birthday reminders dashboard
⚙️ Work Agreement Settings
- Overtime calculation setup
- Night shift hours
- Automatic clock-out rules
- Break time configuration
Contact Support
🖥️ Remote Support
Screen sharing via AnyDesk — ask our team for session ID.