How to Configure Night Shift Overtime
How to Configure Night Shift Overtime This guide explains how to configure specific overtime rules for night shifts within a contract. The system allows for different calculation methods for day shifts versus night shifts, ensuring accurate payroll processing for all employees. As illustrated below, a day shift and a night shift with the same duration […]
How to Create Birthday Email Alerts
This guide explains how to configure automated email alerts to be sent to managers when it is a user’s birthday. Part 1: Setting the User’s Birth Date First, you must enter the birth dates for the relevant users so the system knows when to trigger the alert. Navigate to the “Users” tab from the main […]
How to Edit Locked Attendance Reports
This guide explains how a system administrator can grant themselves permission to edit attendance reports that have been automatically locked by the system. Note: This process applies only to reports that are locked automatically based on your company’s settings (for example, at the end of a payroll period). It does not apply to reports that […]
How to Open a Support Ticket in TimeClock 365
This guide will show you how to create a support ticket to get help with your TimeClock 365 account. There are two methods, depending on whether you can log in to your account or not. For Logged-In Users Use this method if you can access your TimeClock 365 account. Log in to your TimeClock 365 […]
How to Set Up Your New Biometric Time Clock and Assign Employees
Congratulations on your new TimeClock 365 biometric device! This complete guide walks you through setting up your time clock, connecting it to the network, and enrolling employees’ fingerprints and RFID cards. Setup Process Overview Physical Setup: Connecting to power and network Software Preparation: Creating employee profiles Employee Enrollment: Registering biometrics and cards Step 1: Physical […]
How to Export Employee List to Excel
This guide explains how to export a list of your employees and their profile details into an Excel spreadsheet. This is useful for auditing, record-keeping, or importing employee data into other systems. Step-by-Step Instructions 1. Downloading an Excel file Navigate to the Users tab from the main menu on the left. Click the blue download […]