How to Change Company Details for Invoicing

This guide explains how to add or update your company’s details within the TimeClock 365 system. This information is used for generating your subscription invoices, ensuring they are accurate and addressed correctly. Adding Company Details for Invoicing From the sidebar, navigate to the Billing -> Company information. On the page that appears, click the “Add” […]

How to Customize Date and Time Display Settings in TimeClock 365

This guide explains how to switch the time display format in your Detailed Attendance Report between the standard Hourly (HH:MM) format and the Decimal format. Choosing the right format can simplify your workflow: Hourly Format (e.g., 08:30): The standard display that’s easy to read at a glance. Decimal Format (e.g., 8.50): Shows minutes as fractions […]

How to Manage User Permissions and Roles

How to Manage User Permissions and Roles In TimeClock 365, a user’s ability to view data and perform actions is determined by their assigned Role. Each role contains a specific set of permissions. This guide will show you how to manage user capabilities in two ways: Assigning a different Role to a user. Editing the […]

How to Enable Two-Factor Authentication (2FA) for a User

Enhance the security of your TimeClock 365 account by enabling Two-Factor Authentication (2FA). When 2FA is active, a user must provide a second form of verification in addition to their password, making it significantly harder for unauthorized users to gain access. TimeClock 365 supports two methods for 2FA: Email Verification: A one-time code is sent […]

How to Change the Timezone for Your Company or a Specific Employee

How to Change the Timezone for Your Company or a Specific Employee This guide explains how to set the correct timezone in TimeClock 365, ensuring all attendance data is recorded accurately. This is essential for managing teams across different geographic locations or for correcting the initial setup of your account. You can configure the timezone […]

How to Report an Absence on a Non-Working Day

This guide explains how a manager or administrator can allow reporting an absence (like vacation or sick leave) for the employees on a day they are not scheduled to work, such as a weekend or a day off.   Step-by-Step Guide Navigate to Settings and then select Company Profile. At the top of the Company […]