How to Manage Employee Attendance Reporting Methods
This guide explains how to control which devices and platforms your employees can use to punch in and out. This is useful for ensuring that time is reported only from approved methods, such as an office computer, a designated time clock, or the mobile app when restricted to a specific location. Manage Reporting Options for […]
How to Customize Punch-In Buttons (Attendance Types)
This guide explains how to configure the attendance type buttons that appear on the employee clock-in screen. By enabling this feature, you can allow employees to specify their work location—such as Office, Home, Field, or Abroad—when they punch in, providing greater clarity for attendance tracking and reporting. Important Note for Compliance Reporting:For specific compliance needs, […]
How to Add or Update Your Company’s Billing Information
How to Add or Update Your Company’s Billing Information To ensure your invoices are correct and contain the proper company details, you need to add or update your company’s profile in the billing section. This guide shows you how to add or change this information. Step-by-Step Instructions From the main menu, navigate to Licenses and […]
How to Update Your Payment Method
How to Update Your Payment Method This guide explains how to update the credit card information used for your TimeClock 365 account billing. Step-by-Step Instructions 1.From the main menu, navigate to Billing -> Payment Methods. 2. On the Payment Methods page, you can choose to either edit your current card or add a new one […]
How to Purchase Licenses, Products and View Your Order History
This guide explains how to purchase new subscriptions and hardware directly through the TimeClock 365 system, as well as how to view a complete history of your past orders. Part 1: Purchasing Subscriptions and Products You can easily add new user licenses, add-ons or purchase physical hardware like biometric clocks from your billing portal. Purchasing […]
A Guide to the New Detailed Attendance Report
Welcome to the new Detailed Attendance Report! This powerful tool gives you a complete, day-by-day breakdown of employee time and attendance. This guide will walk you through its features, including the advanced filtering and export options, to help you get the most out of your data. While the main report data is similar to the […]