How to Delete Users and Remove their License
If employee left your company, you can set him as not active and issue his license to a new employee.
Here are the steps to follow:
Step 1: Click “Users”
Step 2: Choose the user you want to cancel.
Step 3: Click “active” to deactivate
Step 4: Scroll further down and check “do not assign license”
Step 5 (recommended): In “Salary info”, fill in the termination date
How to see inactive users and their licenses
- Navigate to the sidebar -> Users
- Click Filters in the upper right and select Active
- In the Active search filed select No and click Search
You will see inactive users and if they have a license you will be able to unassign it.
