How to Enable Two-Factor Authentication (2FA) for a User

Enhance the security of your TimeClock 365 account by enabling Two-Factor Authentication (2FA). When 2FA is active, a user must provide a second form of verification in addition to their password, making it significantly harder for unauthorized users to gain access.

TimeClock 365 supports two methods for 2FA:

  • Email Verification: A one-time code is sent to the user’s email address.
  • Authenticator App: A one-time code is generated by an authenticator app, such as Microsoft Authenticator.


This guide explains how an administrator can enable one of these methods for a specific user.

Administrator: How to Enable 2FA for a User

  • Navigate to the Users Tab
  • Select a User for whom you want to enable 2FA
  • Find the Security Section
  • Choose an Authentication Method. Select the desired one:
    • Email Verification
      Check the box labeled Enable two-factor authentication. The system will send a verification code to the user’s email address (as listed in their profile) during login.
    • Authenticator App
      Check the box labeled Two-factor authentication by Microsoft Authenticator. The user will need to use their authenticator app to generate a code during login.
  • Scroll to the bottom of the page and click Save.