How to Purchase Licenses, Products and View Your Order History

This guide explains how to purchase new subscriptions and hardware directly through the TimeClock 365 system, as well as how to view a complete history of your past orders.

Part 1: Purchasing Subscriptions and Products

You can easily add new user licenses, add-ons or purchase physical hardware like biometric clocks from your billing portal.

Purchasing Subscriptions (User Licenses)

  1. Navigate to the sidebar → Billing → Get New Plans
  2. At the top of the page, select your preferred billing cycle: Monthly, Annual, or Quarterly
  3. Find the subscription plan you need and click Add to Cart
  4. Select the desired quantity (number of licenses) and click Proceed to Payment

Changing the quantity of previously purchased Subscriptions

  1. Billing → My Subscriptions → Locate the relevant Subscription
  2. Click the pencil icon and add or reduce number of the licenses
  3. Click Confirm

Purchasing Hardware and Other Products

  1. Navigate to the sidebar → Billing → Get New Plans
  2. Scroll down to the add-ons and products sections
  3. Click Add to Cart for the item you wish to purchase (e.g., a biometric clock)
  4. Return to the top of the page, adjust the quantity if needed, and click Proceed to Payment to finalize the order

Part 2: Viewing Your Purchase History

You can access a complete record of all past product purchases at any time.

Billing -> My Products

On this screen, you will see a history of all products you have purchased. 

TimeClock 365 Employee Management, Door Access Control and Time Tracking Software | How to Purchase Licenses, Products and View Your Order History