This guide explains how to purchase new subscriptions and hardware directly through the TimeClock 365 system, as well as how to view a complete history of your past orders.
Part 1: Purchasing Subscriptions and Products
You can easily add new user licenses, add-ons or purchase physical hardware like biometric clocks from your billing portal.
Purchasing Subscriptions (User Licenses)
- Navigate to the sidebar → Billing → Get New Plans
- At the top of the page, select your preferred billing cycle: Monthly, Annual, or Quarterly
- Find the subscription plan you need and click Add to Cart
- Select the desired quantity (number of licenses) and click Proceed to Payment
Changing the quantity of previously purchased Subscriptions
- Billing → My Subscriptions → Locate the relevant Subscription
- Click the pencil icon and add or reduce number of the licenses
- Click Confirm
Purchasing Hardware and Other Products
- Navigate to the sidebar → Billing → Get New Plans
- Scroll down to the add-ons and products sections
- Click Add to Cart for the item you wish to purchase (e.g., a biometric clock)
- Return to the top of the page, adjust the quantity if needed, and click Proceed to Payment to finalize the order
Part 2: Viewing Your Purchase History
You can access a complete record of all past product purchases at any time.
Billing -> My Products
On this screen, you will see a history of all products you have purchased.