FAQ

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How to add manual time entries for tasks

Adding manual time is easy, just go to projects and tasks -> Time entries for tasks -

How can I add, delete or edit time manually

It is possible to add, edit or delete recorded time on Timeclock 365 via "Detailed Attendance Report", If you have an editing role

How to Set “Employee Didn’t Punch Out” Alert on TimeClock365

How to Set “Employee Didn't Punch Out” Alert on TimeClock365

How to Set “Absent All Day” Alert on TimeClock365

TimeClock365 Employee Absent All Day notifies the manager whenever an employee is absent from work all day.

How to Set “Auto Punch Out” Alert on TimeClock365

How to Set “Auto Punch Out” Alert on TimeClock365

How to Set “Employee Edits His Timesheets”

The “employee edits his timesheets” will send an alert to the line manager whenever the employee makes changes to the original timesheet.

How To Set Employee Starts Task alert

How To Set Employee Starts Task alert

How To Set Employee Pause Task alert

The “Employee Pause Task” sends a notification to the manager whenever the employee has paused working on the current a task.

How to Set Employee Completes Task alert

How to Set Employee Completes Task alert

How to Create Daily Summary Alert

How to Create Daily Summary Alert

How to Create Weekly Summary Alert

The weekly summary alert triggers a summary notification for previous week or for current week.

How to Trigger Notification if the Employees Did Not Approve Their Reports

Where an employee does not approve their reports, the manager should receive an alert, so that he can follow up what happened. Therefore, follow the steps below to set the “Employee Reports approval” alert.

How to set Employee / Location alerts

Customer location alerts notifies the manager of employees whereabouts.

How to Set Administrative alerts

A manager would want to monitor the employee logs in and Log out.

How to Set Additional Summary Alerts

A manager would want to receive per day reports on a monthly basis.

Shift Settings in Contract

Sometimes employer would like to know, how many hours employee worked at day shift and how many he worked at night shift. Timeclock 365 allows you to create shifts settings inside contract.

Shift Settings in Contract

Sometimes employer would like to know, how many hours employee worked at day shift and how many he worked at night shift.

How to View Detailed Attendance Report

Group managers or the head of HR, may want to check the detailed attendance report. An employee may also want to view their detailed attendance report, to relate to the earnings received.

How to View Detailed Attendance Report

Group managers or the head of HR, may want to check the detailed attendance report.

How to set the employment Termination Date

If you have employees whose employment contract is about to be terminated later this month, you need to specify the employment termination date so that the standard working hours don’t display post the termination dates

How To Set Payroll Period

If you are the head of Human Resource Department or the manager in charge of a department, you may want to make adjustments on the payroll.

How To Set Paid or Not Paid Lunch

Sometimes, employees will go for lunch and take longer to come back.

How to set / disable reminders for employees

You may want to add a reminder, so that you are reminded of the desired action.

How to set automatic Punch out

An employee may punch in and forget to punch out at the end of the working hours.

How to Set a Contract for Employee

How to Set a Contract for Employee

How to Set a Contract for Employee

How to Set a Contract for Employee

How to See the Address from Where the New Employee Punched In or Out

How to See the Address from Where the New Employee Punched In or Out

How to see how many licenses you have

You may want to know how many subscriptions you have, number of subscriptions purchased, the assigned quantity, status and partner name.

How to restrict punch from specific

Timeclock 365 allows you to restrict employees from punch in using an web interface with an IP address outside the office.

How to restrict employees from requesting time off without attaching a file

If an employee wants to request for sick leave, he must add a note from the doctor

How to restrict employees from requesting time off without attaching a file

If an employee wants to request for sick leave, he must add a note from the doctor.

How to Reset Password

Employees may forget their login password. In such a case, the employee cannot login into the system. Therefore, he needs to reset the password

How to remind employee to start task after he punches in

This option is relevant only for professional and premium plans, and it will work only on web interface.

How to make it mandatory for employees to Add Attendance Type In Case Time is Added Manually

Sometimes when employees add timesheets via reports, you would like to know whether they work from home/office/field, and they might forget to mention it.

How to limit amount of fixes an employee can make on his timesheets

A manager may want to restrict the number of edits an employee can make on the timesheets. Follow these steps to introduce the restrictions.

How to Deny Approve Report In case of Missing Punch In / Out

Sometimes employee might attempt to approve reports and they do not pay attention that there are missing punches.

How to Delete User and Deactivate his License

If employee left your company, you can set him as not active and issue his license to a new employee.

How to define start date of employment

If you have new employees who are starting to work in the middle of the month, you need to specify the employment start date so that the standard working hours display correctly.

How to define break

Employees will take regular breaks while still at work.

How to define break

Employees will take regular breaks while still at work.

How To check Attendance Report

If you are a group manager or the HR manager, you may want to check the attendance report. Employees too, may want to check their personal attendance report to relate to the earnings received.

How to Calculate Weekly Overtime

When your employees work for extra hours, you need to compensate for that time

How To Calculate Daily Overtime

When your employees work for extra hours, you need to compensate for that time.

How to block employee from punching in from none authorized location

The employer may want to restrict the locations where the employee can punch in. The settings helps to make sure that the employees do not punch in if they are not within the designated work area.

How to Block approval of reports before end of the period

The rule stops approval of reports before the end of payroll period. Therefore, if you activate the rule and the payroll period is set for example for 1st to 31st of the month, the employee would not be able to approve the report before first day of each month.

How to auto-complete the hours/days when employee works less or does not work, with absence

When an employee works for just a few hours or days, you can program the system to set certain type of absence.

How to Allow Time logging for Night shift Workers

If a user punch in today and still working after midnight, the system will change the punch out button to "punch in" in order to allow user to punch in in the morning . Therefore, this may disrupt time logging for night shift employees.

How to add partial absence on day when you already worked

Some days, an employee may punch in at 8.00AM and wants to leave at noon, to see a doctor or attend to some emergency.

How to Add New Users and Assign the User License

If you have a new employee joining your company, you need to add them as a user and assign the respective license. To add the new user, follow the steps below.

Giving Access to Punch In/Out Methods Via The Contract

Upon creation of a new contract, the next item should be specifying the methods through which the employees added to the new contract shall Punch in, or to punch out after the working hours