How do I see attendance records on the biometric clock?

Press M/OK, select Attendance Search, then Attendance Record. Enter a user ID (or leave it empty for all employees), choose a time range, and the clock shows the matching punches.

Will punches from the biometric clock appear in TimeClock 365?

Yes. Once the clock is connected to the TimeClock 365 cloud, its attendance data appears automatically in the Detailed Attendance report in the web portal.

What if the clock's punches don't appear in the Detailed Attendance report?

The clock is probably disconnected. Check the clock's sync status and reconnect it; the punches saved on the clock will then sync.

How to View Attendance Records on a TimeClock 365 Biometric Clock (Attendance Search)

Every punch made on a TimeClock 365 biometric (fingerprint) clock is saved on the device. With Attendance Search you can check an employee's punches right on the clock, without a computer.

Good to know: once the clock is connected to the TimeClock 365 cloud, all its attendance data appears automatically in the Detailed Attendance report in the web portal. That's the best place to view, edit and export attendance. See Attendance Report - General Overview.

This guide is for TimeClock 365 biometric clocks with a 2.8, 3 or 3.5-inch color screen.

Search attendance records on the clock

On the clock's main screen, press M/OK to open the main menu.
Press ► to select Attendance Search and press OK.

Clock main menu with Attendance Search selected

Select Attendance Record and press OK.
Enter the employee's User ID and press OK. To see the records of all employees, leave the field empty.

Attendance Search menu with Attendance Record selected

User ID screen - leave empty for all data

Press ► to select the Time Range and press OK: Today, Yesterday, This week, Last week, This month, Last month, All, or a custom period.
The clock shows the matching records - the date, the number of records and the punch times.

Time Range options - Today, Yesterday, This week, Last week, This month, Last month

Personal Record Search showing the employee's punch times

Attendance Photo and Blacklist ATT Photo

In the Attendance Search menu you can also open Attendance Photo and Blacklist ATT Photo. The steps are the same as for Attendance Record.

Punches missing from the Detailed Attendance report?

If you can see punches on the clock but not in the TimeClock 365 web portal, the clock is probably not connected to the cloud. The punches stay saved on the clock and sync once it reconnects.

You can also copy the punches from the clock to a USB drive. See How to Download Attendance Data from a Biometric Clock to a USB Drive.

FAQ

Can I see all employees' punches on the clock?

Yes. Leave the User ID field empty and choose a time range.

Where else can I see the clock's punches?

In the web portal, under Reports → Detailed Attendance, once the clock is connected to the cloud.

Need help? Open a support ticket.